FAQ

FAQ
How do I make my first purchase?

Shopping is fun and simple at Zoe Bubbles! Open our website and choose the item you wish to buy from our collections. Just choose your preferred size, quantity, and color (if applicable). One you are done with your selection, input your shipping information and payment details as you get redirected to the next page. Then complete the purchase transaction through PayPal or Debit/Credit Card.

How long before I receive my order?

It usually takes 2 to 3 weeks to ship your items once your order has been processed but can be earlier, as fast as 5 days depending on your location. However, holidays, inclement weather, or natural disasters may result in unexpected delays.

Do you ship outside of the US?

Yes, we ship worldwide. However, shipping rates may vary from country to country. Rates and delivery details will be displayed upon check out.

Can I return my purchase?

ou may return your purchase according to the conditions provided in our Returns Policy. You can return or exchange it within 30 days from the delivery date. It’s also advisable to get in touch with our customer representatives so you can be guided thoroughly. For further details regarding returns, please refer to our Returns Policy or email us at hello@zoebubbles.com.

Do you provide product warranties?

To ensure that you are perfectly satisfied with your purchase, we offer a no questions asked return policy of 30 days right after you received your purchase for your ease of mind! For further information, please read our Return Policy.

Do I need to pay taxes?

Stating the full value of your order for customs purposes is required by the law. However, we are not fully in control over these charges and cannot determine how much they would be if applicable since customs policies can vary from country to country.

I need to ask a few more questions. How can I reach you?

You can freely get in touch at hello@zoebubbles.com and our friendly customer representatives will answer your queries as soon as possible.